Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

General Updates

2024Date
Navigate Updated 2025 Access Standards11/11/2024
Navigate QHP ESRD NotificationREVISION11/08/2024
Navigate QHP Hypoglossal/Allergen Modifiers NotificationREVISION11/07/2024
Navigate 2025 Prior Authorization Update11/06/2024
Navigate Modifiers JZ and JW11/04/2024
Navigate TurningPoint Policy Updates11/01/2024
Navigate Evolent Policy Updates11/01/2024
Navigate November 2024 Policy Updates11/01/2024
Navigate QHP ESRD Notification10/22/2024
Navigate Excludes1 Edit10/21/2024
Navigate QHP Hypoglossal/Allergen Modifiers Notification10/21/2024
Navigate QHP DME Modifiers10/11/2024
Navigate Perinatal Depression Screening - Edinburgh Depression Tool10/07/2024
Navigate Q4 Provider Orientation InformationUPDATE10/07/2024
Navigate October 2024 Policy Updates10/01/2024
Navigate Optum Process Frequently Asked Questions 09/20/2024
Navigate Q4 Provider Orientation Information09/18/2024
Navigate Policy Updates September 202409/01/2024
Navigate Pharmacy Policy Updates September 202409/01/2024
Navigate Kidney Health Evaluation for Patients with Diabetes08/19/2024
Navigate Policy Updates August 202408/01/2024
Navigate 2024 Quality Enhancer for Submitting CPT II Codes for A1C07/19/2024
Navigate Policy Updates July 202407/01/2024
Navigate Independent Laboratory 06/13/2024
Navigate Provider Satisfaction Survey06/12/2024
Navigate Prior Authorization Update06/04/2024
Navigate Pharmacy Policy Updates June 202406/01/2024
Navigate Q1 2024 Avalon Policy Updates06/01/2024
Navigate Policy Updates June 202406/01/2024
Navigate Visit the CareSource Health Equity Webpage for Resources and Trainings!05/20/2024
Navigate NIA/Evolent Policy Updates (Q2 2024) - May 202405/01/2024
Navigate DentaQuest Policy Updates (Q2 2024) - May 202405/01/2024
Navigate Policy Updates May 202405/01/2024
Navigate Policy Updates April 202404/01/2024
Navigate Provider Portal Claim Submission Tool Update03/27/2024
Navigate It's Patient Experience Survey Season!03/13/2024
Navigate Availity Essentials Live Webinar Training03/06/2024
Navigate Change Healthcare Cybersecurity Incident03/04/2024
Navigate Policy Updates March 202403/01/2024
Navigate Q4 Avalon Policy Updates March 202403/01/2024
Navigate Pharmacy Policy Updates March 202403/01/2024
Navigate Policy Updates February 202402/01/2024
Navigate Policy Updates January 202401/01/2024
Navigate Avaolon Policy Updates - January 202401/01/2024