Training & Events
We look forward to meeting you in a future event! Check back frequently for upcoming event announcements.
Provider Training Attestation Form: Use this form to provide attestation of completing education requirements.
Provider Education Series:
This edition of the Provider Education Series presents information on the CareSource provider portal. Please view the presentation to learn more about our portal’s functionality and how to work with us through the portal’s many self-service features.
Provider Portal Key Features OverviewUse of the CareSource Provider Portal to submit prior authorization requests ensures that CareSource receives all necessary information to review a request. This edition of the Provider Education Series instructs the viewer on the use of the Procedure Lookup Tool, prior authorization submission process via the Provider Portal, and how to check case status.
View our Provider Orientation PowerPoint to learn more about partnering with CareSource and all the great ways we can work together to makes a difference in our members’ lives.
This installment of the Provider Education Series offers information about SBIRT, an evidence-based practice model that seeks to identify patients who have risky patterns of use for alcohol and other drugs.
SBIRT FlierBoth “assignment” and “attribution” refer to the association between members and providers, but the terms are not interchangeable. CareSource has prepared this summary document to define these terms and describe the attribution process.
CareSource annually surveys members and providers to measure health-plan performance. This module of the Provider Education Series provides an overview of the Provider Satisfaction Survey. Watch the video to learn about the survey and how CareSource uses the results to improve performance and relationships with our providers.
At CareSource, we work with our healthcare providers to ensure the highest quality of care for our members, and we are committed to making it easy for you and your staff to do business with us. This module of the Provider Education Series shares CareSource’s philosophy, product offerings, and process for becoming a new CareSource Health Partner.
CareSource has a comprehensive quality program to help ensure that our members receive the best health care services possible. This includes evaluation of the availability, accessibility and acceptability of services rendered to the patient by participating providers. This presentation reviews the NCQA Access and Availability standards and outlines the expectations for office hour availability.
Access and Availability StandardsCareSource is committed to a seamless and expedient credentialing and re-credentialing process. In this module of the Provider Education Series, we will cover credentialing requirements, and best practices for submitting the required documentation to CareSource.
In this installment of the Provider Education Series, CareSource covers quality and quality metrics. Providers will obtain a better understanding of medical affairs, clinical practice guidelines access and availability and much more.
CareSource is committed to a seamless and expedient credentialing process. In this module of the Provider Education Series, we cover credentialing requirements and best practices for submitting the required documentation to CareSource.