Lock-in Program

The lock-in program is a health and safety program that protects members whose use of controlled substances is more than what is medically necessary. Use of controlled substances is monitored and lock-in members must get their medicines filled at one pharmacy.

Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. – 5 p.m. CT