Training & Events
We encourage providers to access the available education and training below to learn more about CareSource and topics related to your practice.
Provider Attestation Education Form: Use this form to provide attestation of completing education requirements.
The Office of the Inspector General (OIG) has created free educational materials to assist in teaching physicians about the federal laws designed to protect Medicaid and Medicare programs and program beneficiaries from fraud, waste and abuse.
CareSource members rely on all of us to deliver the right care at the right time. Through the Access and Availability Audit, CareSource can measure if members are able to access their provider as needed.
This edition of the Provider Education Series presents information on the CareSource provider portal. Please view the presentation to learn more about our portal’s functionality and how to work with us through the portal’s many self-service features.
Provider Portal Key Features OverviewThis presentation provides an overview of Access & Availability. Discover what it is, how it’s measured, what happens in the event of an audit and more.
Use of the CareSource Provider Portal to submit prior authorization requests ensures that CareSource receives all necessary information to review a request. This edition of the Provider Education Series instructs the viewer on the use of the Procedure Lookup Tool, prior authorization submission process via the Provider Portal, and how to check case status.
CareSource members rely on us and our provider partners to deliver the right care at the right time. View this presentation to learn about the NCQA Access & Availability standards and related CAHPS survey questions.
This installment of the Provider Education Series offers information about SBIRT, an evidence-based practice model that seeks to identify patients who have risky patterns of use for alcohol and other drugs.
SBIRT FlierThis module of the Provider Education Series provides an overview of the federally-mandated EPSDT program developed for Medicaid recipients under the age of 21.
Both “assignment” and “attribution” refer to the association between members and providers, but the terms are not interchangeable. CareSource has prepared this summary document to define these terms and describe the attribution process.
CareSource annually surveys members and providers to measure health-plan performance. This module of the Provider Education Series provides an overview of the Provider Satisfaction Survey. Watch the video to learn about the survey and how CareSource uses the results to improve performance and relationships with our providers.
At CareSource, we work with our healthcare providers to ensure the highest quality of care for our members, and we are committed to making it easy for you and your staff to do business with us. This module of the Provider Education Series shares CareSource’s philosophy, product offerings, and process for becoming a new CareSource Health Partner.
CareSource is committed to a seamless and expedient credentialing and re-credentialing process. In this module of the Provider Education Series, we will cover credentialing requirements, and best practices for submitting the required documentation to CareSource.
This module of the Provider Education Series introduces the CareSource Life Services® program. You will hear about the ways this program addresses the gap between healthcare and community support services, review the ways that social determinants impact health, and the process for connecting your patients with the Life Services program.
Past Training Events
Ohio Department of Medicaid Equity Simulation Project
Ohio Department of Medicaid (ODM) has partnered with Wright State University’s (WSU) Boonshoft School of Medicine (BSOM), College of Engineering & Computer Science (CECS) and Center for Teaching & Learning (CTL) to develop a training simulation for health care professionals in an effort to reduce stigma associated with social determinants of health.
WSU is offering in-person training events of this simulation where tablets will be provided. The onsite training is approved for one hour of CE-CME training through the Ohio Mental Health and Addiction Services (OhioMHAS). Please view the training flier for more information.