Care And Disease Management

CareSource^® offers care management that can provide a broad spectrum of educational and follow-up services for your patients.

You can now access care plans online through the provider portal to easily provide input into your patients’ care plans and consult with care managers.

Care Management Program

CareSource’s Care Management program is a fully integrated health management program that strives for member understanding of and satisfaction with their medical care.

Our one-on-one personal interaction with outreach specialists and nurse care coordinators helps support your CareSource patient through the following:

• Initial and ongoing assessment activities
• Coordination of care
• Education to promote self-management
• Providing additional community resources
• Transportation assistance

We offer individualized education and support for many conditions and needs, including:

Disease Management Programs

Members identified as high risk will have a nurse assigned to their case to help educate, coordinate and provide resources and tools to help the member reach their health care goals.

Our free Disease Management programs helps our members find a path to better health through information, resources and support.

We help our members through:

• The MyHealth online program for members 18+ to participate in a journey to improve their health
• Newsletters with helpful tips and information to manage their disease, promote self-management skills, and provide additional resources
• Coordination with outreach teams
• One-to-one care management (if they qualify)

Members with specific disease conditions are identified by criteria or triggers such as emergency room visits, hospital admissions, and the health assessment. All ages (children, teens, and adults) are eligible. These members are automatically mailed condition-specific newsletters. The materials are available in English and Spanish. Any member may self-refer or be referred into the Disease Management Programs to receive condition-specific information or outreach.

Benefits to members and health partners

Members identified in the Disease Management programs receive help finding the appropriate level of care for their condition, and they are encouraged to actively participate in the patient-provider relationship. The programs improves the percentage of CareSource members who receive their recommended screenings.

Want More Information?

For questions not addressed on our website, please contact the CareSource Care & Disease Management department at 1-800-993-6902.

Members identified as high risk will have a nurse assigned to their case to help educate, coordinate and provide resources and tools to help the member reach their health care goals.