Additional Services

CareSource is more than just quality healthcare. We care about your health and well-being. As a CareSource member, you can get the same necessary medical services that are covered by the regular Ohio Medicaid program. And, you get MORE.

Health and Wellness

Dental Care

Good dental care is a key part of your health. See your dental provider twice each year. Routine dental exams can help find and correct any problems before they get worse. CareSource covers care like exams, cleanings, and fillings at no cost to you. Your dental provider will work with you to make sure you get the care you need. Your dental benefits are provided by Dentaquest. Find dentists in your Provider Directory, at findadoctor.caresource.com, or by calling Member Services. Make sure the dentist knows you are covered by Dentaquest before you visit.

Vision Care

Caring for your eyes can lead to a better quality of life. Your eyesight impacts your performance at work, school, and home. Routine checkups and services from an eye doctor, as well as glasses, are covered by CareSource. You can choose from a large selection of eyeglass frames. These frames are available at no cost to you. CareSource also provides up to $100 toward the fitting fee and new contacts! Your vision benefits are covered by Superior Vision. Find eye care providers in your Provider Directory, at findadoctor.caresource.com, or by calling Member Services. Make sure the provider knows you are covered by Superior Vision before you visit.

MyHealth

MyHealth is an online tool that can help keep you healthy. It has step-by-step guides to keep you on track with specific health needs, an exercise tracker, and lots of information and resources. You can even earn rewards through the MyHealth Rewards program!

KidsHealth®

KidsHealth is a trusted source of health information for the whole family. KidsHealth gives you easy-to-read articles, videos, interactive health tools, and doctor-reviewed advice on hundreds of health topics. 

myStrengthSM

Take charge of your mental health and try our wellness tool called myStrength. It offers personalized support to help improve your mood, mind, body, and spirit. You can access it online or on your mobile device at no cost to you. You can visit myStrength for more information and to sign up.

Rewards for Wellness

Babies First®

Getting the proper care when you are pregnant is not just good medicine, it’s rewarding, too! Earn rewards for going to the doctor while you are pregnant and after your baby is born. Learn more and sign up for Babies First.

Kids First

CareSource wants to make sure that kids and teens have what they need for a healthy life. Your child ages 18 months through 17 years can earn rewards through the Kids First program. Rewards are based on each child’s age, health, and wellness needs. Learn more and sign up for Kids First.

MyHealth Rewards

Adults ages 18 and older can earn rewards through the MyHealth program! Rewards may vary by age, gender, and health needs. Learn more about the MyHealth Rewards program.

Easy Access to Care

Sometimes you need medical care but you can’t see your primary care provider (PCP). CareSource makes it easy to get care for common health needs. For information about all of the options available to you, see where to get care.

Transportation

If you need transportation, you can get free rides to and from your healthcare visits. You can also get rides to any Women, Infants, and Children (WIC), or Medicaid renewal (redetermination) appointments. We also offer free rides to food pantries or other food distribution sites. Prefer to use public transportation? We can help! Learn more about transportation.

CareSource24® Nurse Advice Line

Call CareSource24, our Nurse Advice Line, to speak with a registered nurse 24/7/365. They can also help if you are unsure where to go for care. Call 1-866-206-0554 (TTY: 1-800-750-0750 or 711) to talk to a CareSource24 registered nurse.

Telehealth

Telehealth is convenient option for some types of care. Instead of going into an office for a visit, you can use your phone or computer to see and talk to providers from wherever you are. There is no cost to you and telehealth removes the stress of needing transportation services. Learn more about telehealth.

Care Support

CareSource Life Services®

CareSource Life Services can help pave the way from where you are to where you want to be. You’ll get the tools to help you balance work and life and remove barriers that stand in the way of reaching your dreams. Learn more about CareSource Life Services.

Care Coordination

CareSource offers care coordination at no cost to you. This program can help you learn about your health and how you can better manage your specific health conditions. Learn more about Care Coordination.

Over-the-Counter Items

Get over-the-counter items for allergy relief, vitamins, Tylenol, pregnancy tests, and more, free with a prescription. CareSource covers many commonly used over-the-counter (OTC) medications with a written prescription from your provider. View a list of covered drugs and products on the Covered OTC List or by calling Member Services.

MyResources

Use our search tool called MyResources to find free or low-cost programs for food, shelter, school, work, financial support, and more! You can access this tool by logging into your MyCareSource account. You can also call Member Services to find support near you.

Convenient Resources

Express Banking®

A bank account from Fifth Third Bank with no monthly service charge, no balance requirement, no overdraft fees, and a debit card for purchases. Visit 53.com/caresource for more information.

My CareSource® Member Portal

My CareSource is your personal online account on our member portal. You can use it to track your CareSource benefits and make some account changes. You can also link accounts for other CareSource family members to make it easy to manage them all in one place.

CareSource Mobile App

Manage your CareSource plan on the go with the CareSource mobile app. The app lets you access your secure My CareSource account from your mobile device. The CareSource mobile app is available for both iPhone® and Android® systems. Get it free through the App Store® or Google Play®. 

Amazon Alexa Skill®

If you have an Amazon Alexa-enabled device, you can use the CareSource Alexa Skill. Learn more about your CareSource health plan, benefits, or prescription refills without having to call or go online. You can ask questions on your Alexa-enabled device about your CareSource health plan in a way that protects your private health information. It’s easy and it’s free. You can find the CareSource Alexa Skill in the Amazon Alexa Skill Store. Email VoiceSupport@caresource.com if you have any questions.

Member Services: 1-800-488-0134 (TTY: 1-800-750-0750 or 711), 7 a.m. – 8 p.m., Monday – Friday