Redetermination
Keep your address up to date.
Don’t miss important updates about your benefits. Contact your County Department of Job and Family Services if you have a new address.
We love that you are a member of CareSource! Medicaid eligibility reviews happen annually. Some people need to renew their Medicaid coverage each year so that they can keep their health coverage. CareSource cannot renew for you. You need to renew through your local County Department of Job and Family Services (CDJFS).
If you need to renew, you will get a letter or packet in the mail from CDJFS about your Medicaid eligibility. Make sure they have your updated contact information so that you can get this mail on time. Respond to any mail you get from CDJFS as soon as you can.
Renew in one of these ways:
- ONLINE: Go to benefits.ohio.gov if you have an online account. Log in and choose Renew My Benefits.
- BY PHONE: Call the CDJFS call center at 1-844-640-6446 (TTY: 711). You can call Monday through Friday, 8 a.m. to 4 p.m.
- IN PERSON: Some offices let you come in person to get help. Check with your County Department of Job and Family Services to see if you can come in person.
We want you to be ready to renew!
Check out our storybook (Spanish). You can find helpful hints, tips, and tricks to make sure you are ready to renew.
Member Services: 1-800-488-0134 (TTY: 1-800-750-0750 or 711), Monday – Friday 7 a.m. – 8 p.m.