Health Assessment & Screening

Health Needs Assessment (HNA)

Our Health Needs Assessment (HNA) helps identify health needs. The HNA can be used to help make recommendations for your physical and mental health.

You can fill out the HNA:

  • Online: Login into your secure My.CareSource.com member portal account. Click on the Health tab.
  • Mail: If you are a new member, you get an HNA in your new member kit. Fill this out and return it in the postage paid reply envelope. Call Member Services to get another copy.
  • Phone: Member Assessment Team 1-833-230-2010 (TTY: 1-833-711-4711 or 711).

Get a $50 reward through the My CareSource Rewards® for filling out the HNA within the first 30 days of enrollment. See My CareSource Rewards for more information.

You can also get personalized health tools for your health and wellness goals through MyHealth!

Questions? Call us at 1-833-230-2020 (TTY: 1-833-711-4711 or 711). We are open 8 a.m. to 8 p.m. Monday through Friday, and from October 1 through March 31 we are open the same hours, seven days a week.