Update Your Information – IN

Ensure your claims and prior authorization requests process without delay by reviewing and updating your information on file. Go to the Provider Maintenance page, select your plan type and state, and follow the instructions on the page.

Member Portal Expiration Reminder

Do not forget! Use your MyHealth Rewards. Any 2023 MyHealth rewards you don’t use will be removed from your account on Dec. 16, 2024. Questions? Call us at 1-855-202-0729 (TTY: 711).

Validation Provider Portal Banner

Ohio Medicaid and MyCare Providers: Avoid Claim Rejections and Confirm Your Information Is Up-to-Date With ODM

If the claim is not an emergency claim, CareSource will reject it if any the following requirements are not met:

  1. a) The rendering provider on the claim is listed as an active provider in the Ohio Department of Medicaid (ODM) Provider Master File (PMF) as of the claim’s Date of Service.
  2. b) The billing provider on the claim is listed as an active provider in the ODM PMF as of the claim’s Date of Service.
  3. c) The rendering provider is affiliated with the billing provider on the ODM PMF as of the claim’s Date of Service.

How do I engage ODM?

ODM MCD Message

Ohio Medicaid annual open enrollment is here – select your plan now through November 30

We know that members’ needs are ever changing. That’s why we encourage you to review and select a managed care plan that best fits your healthcare needs during annual open enrollment – running now through November 30. Learn more at https://www.ohiomh.com/.

Notificación de PeachCare for Kids SP

El 1 de octubre de 2024, PeachCare for Kids® reanudará el cobro de:

Si renovó antes del 1 de octubre, no pagará prima hasta la próxima renovación. Llame al 1-877-423-4746 o ingrese a www.peachcare.org si tiene preguntas sobre estos cambios.

Peach Care for Kids Notification

On October 1, 2024, PeachCare for Kids® will resume collecting:

If you renewed before October 1, you would not pay a premium until your next renewal. Call 1-877-423-4746 or go to www.peachcare.org with questions about these changes.

Q4 2024 Provider Orientation Webinar

Attention Providers – please join the Provider Engagement team for a live Provider Orientation Webinar on October 15 at 10 a.m. Email NCProviderEngagement@CareSource.com,  WVProviderEngagement@CareSource.com or KYProviderEngagement@CareSource.com to confirm your spot – capacity is limited! For more information, check out the North Carolina, Kentucky or West Virginia Training pages in the Provider Portal. 

Q4 2024 Provider Orientation Webinar

Attention Providers – please join the Provider Engagement team for a live Provider Orientation Webinar on October 15 at 10 a.m. Email NCProviderEngagement@CareSource.com,  WVProviderEngagement@CareSource.com or KYProviderEngagement@CareSource.com to confirm your spot – capacity is limited! For more information, check out the North Carolina, Kentucky or West Virginia Training pages in the Provider Portal. 

IN-Multi-M-3153701 ASD Parent Series – Web Banner

Are you a parent of a child with autism?
Join us for a resource and educational group on the 3rd Wednesday of the month from 4:00-5:00pm EST starting in September.
Email CSParentSeries@caresource.com to learn more and sign-up.

Microsoft – CrowdStrike Global Outage

CareSource systems are not impacted by the Microsoft – CrowdStrike global software outage. We are continuing to monitor the situation to assess member and provider impact. Please call us if you have questions.

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