CareSource Earns One of the Top Spots for Quality According to 2019 Ohio Department of Medicaid (ODM) Managed Care Plans Report Card

(DAYTON, Ohio – December 30, 2019) – CareSource announced today they have earned one of the top spots in quality on the Ohio Department of Medicaid’s 2019 Managed Care Plans Report Card.  The report card shares aggregated results of Managed Care Program sponsored member surveys for the 2019 period. CareSource was one of two plans to receive 18 stars across five different categories.

“Ranking high in quality demonstrates how CareSource puts our members first,” said Steve Ringel, CareSource Ohio Market President. “As a leader in quality, CareSource is proud to bring value-based care to our members and all Medicaid enrollees.”

The 2019 Ohio Department of Medicaid Managed Care Plans Report Card is a comparison of each plan’s performance across five reporting categories including: Getting Care, Doctor Communication and Service, Keeping Children Healthy, Living with Illness and Women’s Health. The report card serves as a side-by-side comparison of plan performance for consumers specifically addressing areas of interest to consumers in an easy to read, user-friendly format. The yearly report cards create transparency for people who are choosing a Medicaid managed care plan. 

Each Managed Care Plan is responsible for collecting and auditing their own survey outcomes and turning over the results to an outside vendor that ODM contracts with - Health Services Advisory Group.  Health Services Advisory Group collects results from all managed care plans, aggregates results and develops the rating system used in the published card.

Using information collected from the managed care plans and their members, CareSource earned five stars in the Women’s Health category, measuring breast cancer, chlamydia and cervical cancer screenings, as well as perinatal and post-partum care. CareSource received four stars in the Doctor’s Communication and Service category, measuring how happy members are with their physicians and how members collaborate with their doctors in decisions about their care.