Provider Manual

The Provider Manual is a resource for working with our health plan. It communicates policies and programs and outlines key information such as claim submission and reimbursement processes, authorizations, member benefits and more to make it easier for you to do business with us.

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Dental Provider Manual

The dental provider manual is a resource for our dental providers and serves as a link between your office and HAP CareSource™ MI Health Link (Medicare-Medicaid Plan). It provides important information on topics such as covered services, services that require prior authorization, claim submission and more.

Updates & Announcements

We continually update information, both on a periodic and an as-necessary basis, and the content in the manuals is subject to change without notice. We post updates through network notifications on the Updates & Announcements page. Please check this webpage often to stay current with all updates.

If you have any questions or would like more information, please call Provider Services at 1-833-230-2159.