Provider Resources
Two Portals, One Simple Sign-On!
CareSource and HAP offer the benefit of a provider portal. To help streamline your operations, we offer single sign-on from the HAP Portal to the HAP CareSource™ provider portal.
How to Register for the HAP CareSource Provider Portal
- It’s easy! You will access the HAP CareSource provider portal through the HAP Portal.
- Only one username and password to remember for both portals.
- Current users of the HAP Portal can click on the button below to log in on the HAP site.
- New users to the HAP Portal can click on the button below and select Register.
Once you log in on the HAP site, select the HAP CareSource link and it will take you to the secure HAP CareSource provider portal.*
*Note: Multi-factor authentication (MFA) is part of connecting to the HAP CareSource provider portal. You may follow the prompts to set up MFA or view the HAP CareSource Provider Portal User Guide.
Single Sign-On to the HAP CareSource Provider Portal link to HAP Portal
Prior Authorization
View prior authorization requirements and submit authorization requests.
Provider Grievance
View grievance requirements and time frames and submit grievances.
Claims
Submit claims, find processes and access time-saving tools.
Provider Maintenance
Alert us to changes in your practice.
Check Eligibility
Verify patient eligibility for coverage and learn more about health statuses.