Behavioral Health
Our program is designed to support the care and treatment you provide to our members. We strive to limit the administrative burden while advocating for member access to quality behavioral health care. Behavioral health services are covered by HAP CareSource™ and Prepaid Inpatient Health Plans (PIHPs). Review the Mental Health Responsibility Grid to view HAP CareSource’s responsibilities.
Save time. Save money. Use the secure HAP CareSource™ provider portal.
The provider portal lets you verify member eligibility, submit claims electronically, check claim status and more, all in one convenient location. Explore the resources available to you.
Provider Communications
HAP CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We support behavioral health coordination across all interventions along the continuum of care. Visit these webpages for resources to support coordinated care with a holistic integrated approach.
Coordinating Integrated Care
We ensure that all of our providers have access to behavioral health resources and that behavioral health is integrated across all interventions.
We are committed to preventing suicide. We recognize the important role you play in our members’ lives through their visits to your practice. We are committed to partnering with you by offering resources to help integrate suicide prevention strategies into your appointments with patients. For more information, please check our Suicide Prevention Toolkit page.
HAP CareSource wants to help in the battle against opioid abuse, and we are taking action. Visit the resources to support your practice and encourage best practices in opioid use and pain management.
- Care and Disease Management
- Find a Doctor
- Transportation & Interpreter Services
- Forms
- Call the Addiction Support Line at 1-833-674-6437 to get connected with local resources to manage and treat substance use disorder
HAP CareSource is committed to primary-behavioral health integration. We prioritize seamless communication initiated by behavioral health to primary care providers to promote the best outcomes for members.
Member Benefits
As a HAP CareSource provider, you can easily access members’ benefits to best serve their needs.
Quality Improvement
HAP CareSource continually assesses the quality of care and service offered to its members and implements programs to improve operational efficiency, delivery of health care services and health outcomes. We have established a Quality Improvement program to continually help us raise the bar on member care.
Michigan Clinical Consultation & Care (MC3) Perinatal Patient Program
The majority of women and children who have mental health conditions do not receive treatment. There’s where the MC3 program comes in.
The MC3 program begin in 2012 and is funded by the Michigan Department of Health and Human Services (MDHHS). MC3 offers no-cost psychiatry support to pediatric and perinatal providers in Michigan, through same-day phone consultations, to offer guidance on diagnostic questions, safe medications, and appropriate psychotherapy. Review the MC3 resources below to share with your patients: