Behavioral Health
At HAP CareSource, we streamline our business practices to limit the administrative burden on you and our members. Our goal is to make providing and accessing behavioral health services easier for you and our members.
Coordinating Integrated Care
HAP CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We ensure that all of our providers have access to behavioral health resources and that behavioral health is integrated across all interventions.
Please utilize the following links for more provider tools, as well as resources for your patients.
- Addiction Help
- Care and Disease Management
- Coordination of Care Form – PCP to Specialist (coming soon)
- Coordination of Care Form – Specialist to PCP (coming soon)
- Depression Reference Guide (coming soon)
- Find a Doctor
- Forms
- Interpreter Services
- Opioid Toolkit
- Pregnancy and Family Planning
- Suicide Prevention Toolkit
HAP CareSource offers a 24/7 Addiction Support line for all members (1-833-674-6437). Connect with the member support team for information on in-network providers and local resources related to substance use disorder treatment or speak with a nurse to address immediate needs.
Member Benefits
As a HAP CareSource provider, you can easily access members’ benefits to best serve their needs using the following resources:
Quality Improvement
HAP CareSource continually assesses the quality of care and service offered to its members and implements programs to improve operational efficiency, delivery of health care services and health outcomes. We have established a Quality Improvement (QI) program to continually help us raise the bar on member care. We evaluate the effectiveness of our Quality Improvement program annually and make necessary changes to ensure that our members get the care and services needed to improve their health outcomes and member experience. We align our processes with NCQA’s accreditation requirements allowing us to implement a QI program based on best practices in the industry.
Provider Resources
- Marketplace Applied Behavioral Analysis (ABA) Custom Fee Schedule (coming soon)
Use this reference sheet to look up codes and rates for Marketplace ABA services. - Marketplace Behavioral Health Custom Fee Schedule (coming soon)
Use this reference sheet to look up codes and rates for Marketplace behavioral health services.
Provider Communications
HAP CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We support behavioral health coordination across all interventions along the continuum of care. Visit these webpages for resources to support coordinated care with a holistic integrated approach.