Multi-Factor Authentication

We Want to Keep Your Data Safe.

We have a new safety feature on our HAP CareSource™ provider portal that will help safeguard information and add additional security to user accounts, called Multi-Factor Authentication (MFA). This process will be implemented for all new and existing users who register and log in to the HAP CareSource provider portal. This page explains what it is and how to use it. If you have questions, call Provider Services at 1-833-230-2102.

What is MFA?

MFA is the method used to make sure online accounts are safe. MFA uses two types of safety when logging in:

MFA Example

How Does it Work?

For added security, you will be prompted to set up your preferred MFA method prior to accessing the HAP CareSource provider portal.

Questions? Call Provider Services at 1-833-230-2102.