Staying Safe From Infections

The best tips for keeping yourself and your family safe from infections like the flu, COVID-19 and RSV are:

  1. Wash your hands.
  2. Stay away from sick people.
  3. Disinfect your surfaces.
  4. Get all your vaccines.

As a HAP CareSource member, you also have access to easy-to-use services that can also help keep your family healthy. These are at no cost to you! Check them out below:

Find a Doctor/Provider Tool

Looking for a primary care provider (PCP)? If so, you can find one with ease using our Find a Doctor/Provider tool.

Find a PCP Today

Vaccination Sites Near You

Can’t get to your PCP? No worries! You can easily get vaccines – like the flu shot – at a convenience care clinic, like CVS.

Need help finding a convenience care clinic near you? If so, you can find one with ease using our Find a Doctor/Provider tool to locate a pharmacy near you.

Find a Pharmacy

Need a ride to get your flu shot?
Whether you are visiting your PCP or a convenience care clinic, we’ve got your back! Call Member Services at 1-833-230-2053 (TTY: 711) 48 hours before your visit to book a free ride to your visit.

FIND OUT MORE

Teladoc

You may still get sick even if you take the right steps. We have choices for you then too! We partner with Teladoc®to give you 24/7 health care virtually. This is a good choice when you can’t get to your PCP. You and your family can talk to a Teladoc provider by phone or video from anywhere. Use Teladoc for help with:

  • Cold and flu
  • sore throat
  • sinuses
  • pink eye
  • and more!

Call 1-800-TELADOC (1-800-835-2362) to set up a visit over the phone. Would you rather set up a visit online? Log in to your Teladoc account. Then, request a General Medical visit.

Not yet signed up for Teladoc?

Register Your Account

Over-the-Counter Medications

When you’re sick, medication can be helpful. The HAP CareSource Formulary outlines covered OTC medications! Some of the things you can get are:

  • Cough Drops
  • Nasal Rinse Kits
  • Vapor Rubs

See All Covered OTC Medications

24-Hour Nurse Advice Line

Use this 24/7 hotline to get answers to any urgent health-related questions. Our team of registered nurses is here to help! Call us at 1-833-687-7370 (833-NURSE-70) (TTY: 711).

Other Tools & Resources

COVID-19 Member Resource Center
Flu Shot Tips & Resources
RSV Treatment & Prevention