Behavioral Health

At HAP CareSource we know that good health means more than just taking care of physical needs. It means addressing the health of mind, body and spirit. Whether it’s alcohol, drugs or any mental health diagnosis, we can help you. Below you will find a variety of helpful resources to learn and explore the topic of behavioral health.

Substance Use Disorder

The path to recovery starts here. When you are ready for treatment, we have the resources and services to help you with your needs.

• Addiction Help

Tools & Resources

• My CareSource (your private HAP CareSource member account) 
• Find My Prescriptions (find out if your prescription is covered, and the cost)
• Find a Doctor/Provider
• Find a Pharmacy
• MyHealth (tools and tips for getting or staying healthy)
• myStrength (mental health and wellness tool)
• Kids Health
• Health Care Links (links to helpful health care sites)
• Where to Get Care
• 24-Hour Nurse Advice Line
• Telehealth (when your primary care provider (PCP) is unavailable) 

Support Groups & Online Communities

• Mental Health America
• Substance Abuse and Mental Health Services Administration ((SAMHSA) Behavioral Health Treatment Services Locator)

Crisis Numbers

If you are in crisis and need to talk to someone right away, call the 9-8-8 Crisis Lifeline. If you have an emergency situation, such as a heart attack or broken bone, call 9-1-1 or go to the nearest emergency room.

• National Suicide Prevention Lifeline
• Crisis Text Line
• Substance Abuse and Mental Health Services Administration (SAMSA)
• The National Domestic Violence Hotline

National Resources

• Substance Abuse and Mental Health Services Administration (SAMHSA)
• National Alliance on Mental Illness
• National Institute of Mental Health
• Mental Health.gov
• Mental Health America
• Centers for Disease Control and Prevention
• National Institute on Drug Abuse

Contact HAP CareSource

HAP CareSource knows that understanding health care can be confusing. We strive to make it easy for doctors, members and the community to work with us, whether online or over the phone. Need help in another language or format? We can help. It is free to our members.

• 24-Hour Nurse Advice Line, talk to a nurse anytime 24/7/ 365: 1-833-687-7390 (TTY: 711)
• Member Services: 1-833-230-2099 (TTY: 711), Monday through Friday, 7 a.m. to 7 p.m., Eastern Time (ET)
• Addiction Support Line, talk to a nurse if you are struggling with addiction or are seeking resources for addiction treatment, call 1-833-674-6437 (TTY: 711).