Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

General Updates

2023Date
Navigate PharmScript Pharmacy Termination Disclosure07/01/2024
Navigate Save the Date: 2023 Q4 Provider Friday Forum11/17/2023
Navigate Announcing Non-Renewal of Indiana D-SNP Plan10/15/2023
Navigate NIA Policy Updates October 202310/01/2023
Navigate Multi-Factor Authentication Implementation – UPDATE10/03/2023
Navigate Multi-Language Insert Requirement10/02/2023
Navigate Policy Updates October 202310/01/2023
Navigate Policy Updates September 202309/01/2023
Navigate Multi-Factor Authentication Implementation– UPDATE08/08/2023
Navigate Electronic Submission of Medical Claims08/03/2023
Navigate Policy Updates August 202308/01/2023
Navigate August 2023 DentaQuest Policies08/01/2023
Navigate August 2023 NIA Policies08/01/2023
Navigate Multi-Factor Authentication Implementation07/27/2023
Navigate Inflation Reduction Act Implementation Notice07/12/2023
Navigate Update: Cultural Intelligence Webinar Series – This notification has been revised. See notification dated 5/23/202306/23/2023
Navigate Policy Updates June 202306/01/2023
Navigate Closing Diabetes Retinopathy Screening Care Gaps05/24/2023
Navigate Indiana CareSource Administration Office Relocation05/19/2023
Navigate Coordination of Care Covered Under the Health Insurance Portability and Accountability Act (HIPAA)05/12/2023
Navigate Save the Date:2023 Q2 Provider Friday Forum05/09/2023
Navigate Policy Updates May 202305/01/2023
Navigate Public Health Emergency Ending – Updates to Benefits and Rates04/10/2023
Navigate CAHPS Email Campaign and Quality Patient Experience Guide04/03/2023
Navigate Policy Updates April 202304/01/2023
Navigate 2023 D-SNP and Ohio MyCare Model of Care Training Requirement03/14/2023
Navigate Member Balance Billing Update03/09/2023
Navigate Policy Updates March 202303/01/2023
Navigate 2023 Pharmacy Network Change02/23/2023
Navigate Save the Date: 2023 First Quarter Friday Forum02/08/2023
Navigate Cultural Intelligence Webinar Series02/20/2023