Substance Use Disorder
Dial 9-8-8 or send a text to 988 to reach a crisis counselor 24 hours a day, 7 days a week. Call if you or someone else is:
- Thinking of suicide or hurting themselves
- Having a mental health crisis
- Having a substance use crisis
Need to talk to someone now?
Call the CareSource24® Nurse Advice Line at 1-866-206-7880.
You have to be strong to ask for help. But you don’t have to do it alone.
Treatment is more than dealing with your addiction. It means learning to face your day-to-day challenges. That can be things like your medical conditions. It can also be family history. The path to recovery starts here. You can also get more information about addiction services in your area by calling the Addiction Services helpline at 1-833-674-6437.
Your Substance Use Disorder Benefits Include:
| Substance Use Services | Substance Use Disorder (SUD) recovery services could be one-on-one, in a group, or with your family. You will get recovery support and learn coping skills. |
|---|---|
| Assessments & Screenings | Tests that look at your behaviors, emotions, and thoughts. Your test results will help you and your provider learn what may have caused your symptoms. Then you can talk about what treatment may help you most. |
| Withdrawal Management (detox) | Care that helps you withdraw from alcohol and drugs. It can take from 3 to 10 days for your body to go alcohol and drug free. Your provider may want you to detox before you can go to residential treatment. |
| Residential Treatment | Substance Use Disorder (SUD) Residential Treatment takes place in a safe place where you will live and receive recovery services. You will have 24/7 care. This care may be one-on-one, in a group, or with your family. You will get recovery support and learn coping skills. |
Find a Provider
Use our Find a Doctor/Provider tool to find providers like family therapists, substance use counselors, social workers, community mental health centers and more. If you don’t see the help you need, call us at 1-833-674-6437 (TTY: 711) from 7 a.m. to 7 p.m. Eastern Time, Monday through Friday.
You can also call Member Services at 1-833-230-2099 (TTY: 711) from 7 a.m. to 7 p.m. Eastern Time, Monday through Friday.
Care Management
Our Care Management team can help you navigate the health care system. A Care Manager can help you find the resources you need to be healthy. A Care Manager can help coordinate care if you have more than one provider or just help you understand your benefits.
If you have a Care Manager, give them a call. If you would like to find out about the Care Management program, call 1-844-438-9498 to talk with a Care Management team member from 8 a.m. to 5 p.m. ET, Monday through Friday.
Mental Health and Wellness
If you are having a mental health challenge, or just need someone to talk to, we are here to help. Find out more about your mental health benefits here.
Resources for Pregnant Members
Pregnant women and their families sometimes need extra support. We have special resources ready to help.
Support Groups and Resources
Get more information and find support when you need it.