Redetermination
FSSA Return to Normal Operations Page
Don’t Risk Losing Your CareSource Health Care Coverage.
Our mission is to help you stay healthy. You or your child may need to take action to keep your coverage. CareSource cannot renew your benefits. To stay a CareSource member, you must renew your benefits with the state. You can renew in one of these ways:
- Online. Login to your FSSA Benefits Portal at fssabenefits.in.gov to complete your renewal online.
- By Mail. Fill out the renewal forms. Please include any additional information the state has asked for.
- In Person. Visit your local Division of Family Resources (DFR). Find the office nearest to you at https://www.in.gov/fssa/dfr/ebt-hoosier-works-card/find-my-local-dfr-office/. Turn in your completed renewal form and any other requested information at your local DFR.
The state will send you a renewal notice when it is time to renew your coverage.
Please make sure that FSSA and CareSource have your current address and phone number. Watch your mail for reminders from CareSource. You should also watch your mail for your renewal form from FSSA. You could lose your eligibility for health care coverage and your extra benefits.
Have Questions?
Call 1-800-403-0864 or visit fssabenefits.in.gov.
Need a ride to your local county DFR office? We can help. Please call 1-844-607-2829 (TTY: 1-800-743-3333 or 711) to set up a ride. Call at least two business days before you need a ride.
Resources:
Member Services: 1-844-607-2829 (TTY: 1-800-743-3333 or 711), 8 a.m. to 8 p.m., Monday – Friday Eastern Time.