Behavioral Health

How to Get Help:

Are You Suffering from a Drug or Alcohol Problem? GET HELP NOW!

Call 1-833-674-6437 or (TTY: 1-800-743-3333 or 711) for help.

We are here to help you when you are going through a mental health or substance use crisis. You don’t need a doctor’s referral or pre-approval for most outpatient treatment. You can call 24 hours a day, 7 days a week. We want to make sure you get the right services quickly.

Are You Feeling Depressed or Hopeless? GET HELP NOW!

Call 9-8-8 to reach a crisis counselor with the 988 Suicide and Crisis Lifeline. You can call 24 hours a day, 7 days a week. You may also call the Behavioral Health (BH) Crisis line at 1-833-227-3464 or (TTY: 1-800-743-3333 or 711). When you call you will speak to staff with behavioral health training. Call us if you are:

  • Feeling hopeless
  • Feeling overwhelmed
  • Feeling anxious
  • Feeling alone
  • Feeling depressed
  • Feeling like there is no reason for living
  • Using or abusing drugs or alcohol
  • Having dramatic mood changes

Substance Use

Knowing you need help takes courage and strength. Please do not do it alone. The path to recovery starts here. Learn more about Substance Use Help.

My Benefits

Use the links below to learn more about your benefits.

Tools & Resources

Support Groups & Online Communities

Crisis Numbers

Call 9-1-1 or go to the nearest emergency room if you have an emergency. Here are some other supports if you are in crisis:

Contact CareSource

Need help in another language or format? We can help at no cost to you. Call Member Services: 1-844-607-2829 (TTY: 1-800-743-3333), Monday through Friday, 7 a.m. CT/8 a.m. ET to 7 p.m. CT/8 p.m. ET.

CareSource24® Nurse Advice Line, talk to a nurse at any time 24/7/ 365: 1-844-206-5947  (TTY: 1-800-743-3333 or 711)

National Resources

The National Maternal Mental Health Hotline offers support 24 hours a day, 7 days a week. Call or text at any time at 1-833-TLC-MAMA (1-833-852-6262). The hotline is confidential and free. You can get help in English and Spanish. You can learn more on the National Maternal Mental Health Hotline website.

Below is a list of more helpful resources.

Member Services: 1-844-607-2829 (TTY: 1-844-743-3333 or 711), Monday through Friday, 7 a.m. Central Time (CT)/8 a.m. Eastern Time (ET) to 7 p.m. CT/8 p.m. ET.