Training & Events
We look forward to meeting you in a future event! View the trainings listed below to access valuable resources to help you best serve our members. Be sure to Check back frequently for upcoming event announcements.
Provider Attestation Education Form: Use this form to provide attestation of completing education requirements.
CareSource members rely on all of us to deliver the right care at the right time. Through the Access and Availability Audit, CareSource can measure if members are able to access their provider as needed.
The purpose of this presentation is to educate providers on the CAHPS survey, as well as offer insights on helpful tools and resources.
This edition of the Provider Education Series presents information on the CareSource provider portal. Please view the presentation to learn more about our portal’s functionality and how to work with us through the portal’s many self-service features.
Learn more about TurningPoint’s Surgical Quality & Safety Program (Musculoskeletal Procedures) for CareSource.
Learn more about TurningPoint’s Surgical Quality & Safety Program (Cardiac Procedures) for CareSource.
Use of the CareSource Provider Portal to submit prior authorization requests ensures that CareSource receives all necessary information to review a request. This edition of the Provider Education Series instructs the viewer on the use of the Procedure Lookup Tool, prior authorization submission process via the Provider Portal, and how to check case status.
The CareSource Quality Enhancer Program rewards you for prioritizing high-value services in your practice.
The Obstetrics Quality Program rewards you for quality in day-to-day operations using quality measures defined by the Healthcare Effectiveness Data and Information Set (HEDIS®).
CareSource is dedicated to the aiding of overdose prevention through quality education and resources. In this presentation for school staff, we take an in-depth look at Georgia’s overdose data and explain the benefits of Naloxone in the fight against substance use disorder.
This installment of the Provider Education Series offers information about SBIRT, an evidence-based practice model that seeks to identify patients who have risky patterns of use for alcohol and other drugs.
SBIRT FlierThis module of the Provider Education Series provides an overview of the federally-mandated EPSDT program developed for Medicaid recipients under the age of 21.
Both “assignment” and “attribution” refer to the association between members and providers, but the terms are not interchangeable. CareSource has prepared this summary document to define these terms and describe the attribution process.
CareSource is committed to a seamless and expedient credentialing process. This reference sheet provides an overview of credentialing requirements and processes.
CareSource annually surveys members and providers to measure health-plan performance. This module of the Provider Education Series provides an overview of the Provider Satisfaction Survey. Watch the video to learn about the survey and how CareSource uses the results to improve performance and relationships with our providers.
At CareSource, we work with our healthcare providers to ensure the highest quality of care for our members, and we are committed to making it easy for you and your staff to do business with us. This module of the Provider Education Series shares CareSource’s philosophy, product offerings, and process for becoming a new CareSource Health Partner.
CareSource has a comprehensive quality program to help ensure that our members receive the best health care services possible. This includes evaluation of the availability, accessibility and acceptability of services rendered to the patient by participating providers. This presentation reviews the NCQA Access and Availability standards and outlines the expectations for office hour availability.
Access and Availability StandardsLearn more about antipsychotic medications their metabolic/concurrent uses when treating members with these prescriptions.
Learn more about Major Depression, HEDIS, and how to meet quality standards on the Antidepressant Medication Management (AMM) measure when treating members with this condition.
This module of the Provider Education Series introduces the CareSource Life Services® program. You will hear about the ways this program addresses the gap between healthcare and community support services, review the ways that social determinants impact health, and the process for connecting your patients with the Life Services program.
Learn more about provider portal enhancements and behavioral health coordination in this Quarter 1, 2021, Town Hall Presentation.