Training & Events
Training
CareSource periodically offers training, available live or on-demand. View training opportunities below.
Provider Attestation Education Form: Use this form to provide attestation of completing education requirements.
Provider Education Series:
CareSource members rely on all of us to deliver the right care at the right time. Through the Access and Availability Audit, CareSource can measure if members are able to access their provider as needed.
This edition of the Provider Education Series presents information on the CareSource provider portal. Please view the presentation to learn more about our portal’s functionality and how to work with us through the portal’s many self-service features.
Provider Portal Key Features OverviewUse of the CareSource Provider Portal to submit prior authorization requests ensures that CareSource receives all necessary information to review a request. This edition of the Provider Education Series instructs the viewer on the use of the Procedure Lookup Tool, prior authorization submission process via the Provider Portal, and how to check case status.
This installment of the Provider Education Series offers information about SBIRT, an evidence-based practice model that seeks to identify patients who have risky patterns of use for alcohol and other drugs.
SBIRT FlierThis module of the Provider Education Series introduces the CareSource Life Services® program. You will hear about the ways this program addresses the gap between healthcare and community support services, review the ways that social determinants impact health, and the process for connecting your patients with the Life Services program.
Both “assignment” and “attribution” refer to the association between members and providers, but the terms are not interchangeable. CareSource has prepared this summary document to define these terms and describe the attribution process.
CareSource annually surveys members and providers to measure health-plan performance. This module of the Provider Education Series provides an overview of the Provider Satisfaction Survey. Watch the video to learn about the survey and how CareSource uses the results to improve performance and relationships with our providers.
At CareSource, we work with our healthcare providers to ensure the highest quality of care for our members, and we are committed to making it easy for you and your staff to do business with us. This module of the Provider Education Series shares CareSource’s philosophy, product offerings, and process for becoming a new CareSource Health Partner.
CareSource has a comprehensive quality program to help ensure that our members receive the best health care services possible. This includes evaluation of the availability, accessibility and acceptability of services rendered to the patient by participating providers. This presentation reviews the NCQA Access and Availability standards and outlines the expectations for office hour availability.
Access and Availability StandardsCareSource is committed to a seamless and expedient credentialing and re-credentialing process. In this module of the Provider Education Series, we will cover credentialing requirements, and best practices for submitting the required documentation to CareSource.
Behavioral Health:
Learn more about antipsychotic medications their metabolic/concurrent uses when treating members with these prescriptions.
Learn more about Major Depression, HEDIS, and how to meet quality standards on the Antidepressant Medication Management (AMM) measure when treating members with this condition.
CareSource is dedicated to the aiding of overdose prevention through quality education and resources. In this presentation for school staff, we take an in-depth look at Georgia’s overdose data and explain the benefits of Naloxone in the fight against substance use disorder.
Past Training Events:
Learn more about Provider Portal Enhancements and Behavioral Health Coordination in this Georgia Marketplace Quarter 1, 2021, Town Hall Presentation.
Presented by
Magellan Healthcare