Behavioral Health
At CareSource, we streamline our business practices to limit the administrative burden on you and our members. Our goal is to make it easier for you to help our members access the care they need. Access the valuable tools and resources linked on this page to help us best serve our members.
Behavioral Health is critical to overall wellness. Learn how provider care coordination for members ensures quality of care here.
DIAL 9-1-1 if you or someone else is in danger.
DIAL 9-8-8 if you or someone else is:
- In distress
- Feels like there may be a risk of suicide
- Having a crisis related to mental health, substance use
What is 9-8-8?
9-8-8 is a direct, national number, just like 911 which connects the caller to local call centers, where available, to handle real-time mental health and substance use disorder crisis.
Effective July 16, 2022, 9-8-8 calls, texts and chats in Georgia will be answered by the Georgia Crisis and Access Line (GCAL), 24 hours a day, 7 days a week, 365 days a year.
Note: If you don’t have a Georgia area code phone number, please use the Georgia Crisis GCAL line at 1-800-715-4225
Questions about 9-8-8?
Check out the 9-8-8 website, review when to use 9-8-8, watch how it works or watch the Overview video.
CareSource includes adaptive behavior services in our Medicaid benefit structure for the managed care population, in collaboration with the Georgia Department of Community Health. We are looking for like-minded providers who will join with us in delivering adaptive behavior services for Medicaid-eligible members under 21 and PeachCare for Kids® eligible members under 19.
Joining our network is easy. To initiate the onboarding process, complete the New Health Partner Contract Form. Be sure to insert contract code: 118ASD.
If a member is seeking substance use disorder treatment or resources, providers can direct them to the Addiction Support Line at 1-833-674-6437.
CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We ensure that all of our providers have access to behavioral health resources and that behavioral health is integrated across all interventions. Visit these webpages for resources to support coordinated care with a holistic integrated approach.
As a CareSource provider, you can easily access members’ benefits to best serve their needs with the following links:
CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We support behavioral health coordination across all interventions along the continuum of care. Visit these webpages for resources to support coordinated care with a holistic integrated approach.