Contact Us
For questions not addressed on our website, please call Provider Services at
For questions not addressed on our website, please call Provider Services at 1-833-230-2101. You can also contact one of our Health Partner Network Managers.
You can reach us Monday through Friday from 8 a.m. to 6 p.m. Eastern Time (ET).
Key Contact Information
Below is a list of the plan’s phone numbers for general questions, prior authorizations, claim inquiries and more, as well as common fax numbers and addresses. Use this list as a guide to help you find the appropriate contact for your questions.
| Department | Phone | Other |
|---|---|---|
Provider Services | ||
Medical Prior Authorization | Fax: 1-844-676-0372 | |
Pharmacy Prior Authorization | ||
Pharmacy | ||
Claims | CareSource | |
Appeals | CareSource | |
Care & Disease Management |
You can also do business with us online any time of the day or night. Visit our Provider Portal to check claims, prior authorization status, member eligibility, coordination of benefits and more.