End or Change Membership

If you are not happy with CareSource, let us know. We want to make it right.  You have the right to change to  a different Georgia Families^®Georgia Pathways to Coverage managed care plan. This is allowed:

• During the first 90 days after you sign up or are sent notice of signing up
• Every 12 months from your date of signing up
• When you have a reason to change, such as:
  • You want to be on the same plan as a family member,
  • You need care or providers that are not offered in the CareSource network, or
  • You got poor quality care

Please review your Navigate member handbook to learn more about disenrollment.

Renew Your CareSource Insurance

Redeterminations

Redetermination happens at least each year.

You will get a note in the mail before the renewal deadline. The renewal date is based on:

• New members – 12 months from the original date of eligibility
• Existing members – 12 months from the last redetermination date
• Have the Social Security number and/or DOB handy for the Head of Household Medicaid Member.
• Other DFCS info as needed.

Questions?

Call your local DFCS office if you have questions. This must be handled by your local DFCS office.

Visit staycovered.ga.gov

Note: Please make sure that DFCS has your current address and phone number.