Health Care Terms

Dial 9-8-8 or text HOME to 741741 to reach a crisis counselor 24 hours a day, 7 days a week. Call if you or someone else is:

  • Thinking of suicide or hurting themselves.
  • Having a mental health crisis.

Terms

Assertive Community Treatment (ACT)

ACT is a team-based style of mental health care. It offers tailored care if you have a severe mental health condition. The team can help with your medication and teach you skills to reach your goals. ACT lets you have flexibility with when and where you get services.

Behavioral Health Care Coordination Services

This no-cost service pairs you with a Care Manager. Our Care Managers are nurses, social workers or counselors. You and your Care Manager will talk by phone or in-person. They will work with you to define your needs and link you to resources. They can help you with health or other issues. They can also help you know your benefits.

Electroconvulsive Therapy (ECT)

ECT gives the brain electrical waves. It can treat people with depression or bipolar disorder when other treatments fail. It may reduce symptoms. ECT may start while in the hospital. It may be repeated there, or an outpatient center.

Inpatient Services

Inpatient Services are when you spend at least one night in a hospital setting and get care. This can be for mental health and/or substance use needs.

Intensive Home-Based Treatment (IHBT)

IHBT is for young people. IHBT brings care to the youth’s home and school. It can help youth with complex emotional needs. IHBT helps keep the family together and make a healthy home.

Medication Assisted Treatment (MAT)

MAT helps ease cravings for drugs or alcohol and has two parts. One part is prescription medicine. It is used in MAT balance the chemicals in the brain. The other part is support services. This can be doctor visits and one-on-one or group therapy. These two things help you stay sober.

Mental Health Day Treatment

This is a structured program for adults with mental health conditions. It offers one-on-one and group therapy, and lets you work on your social skills. It is given in a community setting. It can last a half day or whole day.

Opioid Treatment Program (OTP) Services

OTP is a type of Medication Assisted Treatment (MAT). It is for those with Opioid Use Disorder. OTP helps ease cravings for opioids and has two parts. One part is prescription medications. They are used in OTP balance the chemicals in your brain. The other part is support services. This can be doctor visits or one-on-one or group therapy. These two things help you stay off opioids.

Partial Hospitalization Program (PHP) Services

PHP is an outpatient therapy program that helps treat mental health conditions. It can also be used to treat substance use disorder (SUD). PHP is given in a hospital or Community Mental Health Center (CMHC) setting. It may be offered if you were in the hospital. It can be one-on-one and group therapy. Treatment happens during the day.

Pharmacological Management

When you work with your provider to make sure your medicines are working. This can be things like reviewing and changing your dosage.

Psychiatric Diagnostic Evaluation

A mental health provider looks at you and your family’s health and social history. They may diagnose you by what you share with them. They can help you. They may also link you to other services that can help you.

Psychological Testing

A series of tests performed by a psychologist. The tests look at your behaviors, emotions, and thoughts. They can help you know how severe your symptoms are. Your test results will help you and your provider learn what may have caused your symptoms. Then, you can talk about what may help you most.

Psychotherapy (family, group, individual)

It is also known as counseling or “talk therapy.”  You can talk about your feelings and thoughts with a licensed therapist. You may learn skills to change your behavior, help relationships, and your symptoms. These sessions can be one-on-one, with loved ones, or in a group setting.

Substance Use Disorder (SUD) Residential Treatment

SUD Residential Treatment happens in a safe place where you will live and get help. In this place, you will have care 24/7. The care you get could be one-on-one, in a group, or with your family. You will get support and learn coping skills.

Transcranial Magnetic Stimulation (TMS)

TMS uses magnets on nerve cells in your brain. It can help with depression. TMS most often happens in an office or outpatient setting.

Member Services: 1-855-202-0729 (TTY: 711), Monday through Friday 7 a.m. – 7 p.m.