Additional Services

As our member, you get medical and behavioral health benefits and MORE. We offer extra services to make it easy to use your benefits and stay healthy. As a CareSource member, you’ll enjoy:

Health and Wellness

Extra Vision Benefits

Vision care: Yearly eye exam and $125 towards a supplemental pair of eyeglasses every two years (Note: for those enrolled in CareSource MyCare Ohio for both Medicare and Medicaid).

SilverSneakers® Fitness Membership

If you have CareSource MyCare Ohio for both Medicare and Medicaid you can enjoy the SilverSneakers® Fitness program. Improve your health. Make new friends. Lose weight. Learn about SilverSneakers®. To find a fitness location near you or to print a SilverSneakers ID card visit silversneakers.com.

MyHealth

Through MyHealth, adults 18 and up have access to personalized health tools. Track exercise goals. Get small step that help you manage health and wellness topics specific to your needs. Some members may be eligible to earn rewards for completing healthy activities. To get started, simply log in to your My CareSource account.

MyStrength

Take charge of your mental health and try our wellness tool called myStrength. This is a safe and secure tool designed just for you. It offers personalized support to help improve your mood, mind, body and spirit. You can access it online or on your mobile device at no cost to you. myStrength offers online learning, empowering self-help tools, wellness resources and inspirational quotes and articles.

You can visit myStrength for more information and to sign up. Complete the myStrength sign-up process and personal profile. You can also download the myStrength app for iOS and Android devices at www.mystrength.com/mobile and SIGN IN using your login email and password.

KidsHealth

KidsHealth® is a trusted source of health info for your family. KidsHealth gives you easy-to-read articles, videos, interactive health tools, and doctor-reviewed advice on hundreds of health topics. Explore KidsHealth today!

Easy Access to Care

Sometimes you need medical care, but you can’t see your primary care provider (PCP). CareSource makes it easy to get care for common health needs. For information about all of the options available to you, see where to get care.

CareSource24 24-Hour Nurse Advice Line

You can call CareSource24® any time you have a question about your health. A caring registered nurse will answer your questions and can even help you decide what kind of care you need. Nurses are available 24 hours a day, 365 days a year. The number is on your member ID card.

Convenience Care Clinics and Urgent Care Centers

Need care quick or after hours? The CareSource network includes urgent care centers and convenience care clinics inside select drug and grocery stores to help you get care when and where you need it. These clinics often have evening and weekend hours and allow walk-ins. You can find these network providers through Find a Doctor/Provider, our online search tool.

Care Support

Care and Disease Management Programs

You have full access to a continuum of services with a community-based, care coordination team to meet your personal needs. You also have access to disease management education to help you learn about certain ongoing health conditions.  

Over-the-Counter Items

Over-the-counter items for allergy relief, vitamins, Tylenol and more are free with a prescription. Get free pregnancy tests through a pharmacist.

Convenient Resources

Express Banking®

A bank account from Fifth Third Bank with no monthly service charge, no balance requirement, no overdraft fees and a debit card for purchases. Visit www.53.com/caresource for more information.

CareSource Mobile App

Manage your CareSource plan on the go with CareSource mobile app. The app lets you access your secure My CareSource account from your mobile device to:

  • View your ID card
  • Find a network provider
  • Review your plan benefits
  • Check your claims, copays, deductibles and balances (if applicable)
  • Call CareSource24 and speak with a nurse 24/7
  • Call and speak with Member Services
  • And more!

The CareSource mobile app is available for both iPhone and Android systems. Get it free through the App Store or Google Play by searching for CareSource.

My CareSource Member Portal

My CareSource® is your personal online account on our member portal. Use your My CareSource account to:

  • Change your doctor
  • Request a new ID card
  • Review your benefits
  • See claims
  • And more!

Sign up for free to get started. Your My CareSource account also lets you get more information using the CareSource mobile app.

Transportation

We’ll help you get where you need to go to take care of your health. If your appointment is 30 miles or more away from your home, CareSource will help you with a ride. If you have CareSource for both Medicare and Medicaid, we also cover up to 30 round-trips of less than 30 miles at no cost to you, including:

  • Doctor visits
  • Medical tests
  • Treatments
  • A pharmacy to get a prescription filled after a medical appointment
  • County redetermination

In addition to the transportation assistance that CareSource MyCare Ohio provides, you can get help with transportation for certain services through the Non-Emergency Transportation (NET) program. Call your local County Department of Job and Family Services for questions or assistance with NET services.