Updates & Announcements

Quick References

Pharmacy information, including our Preferred Drug Lists (PDLs)

Medical, pharmacy, reimbursement and administrative policies

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource PASSE™ news.

Please note: The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

General Updates

2024Date
Navigate Policy Updates December 202412/02/2024
Navigate Pharmacy Policy Updates December 202412/01/2024
Navigate Modifiers JZ and JW11/04/2024
Navigate Evolent Policy Updates11/01/2024
Navigate 1330 Specialty Spectacle Lenses Policy Notification11/01/2024
Navigate November 2024 Policy Uodates11/01/2024
UPDATE:Navigate Prior Authorization Portal Enhancement Update10/18/2024
Navigate Prior Authorization Portal Enhancement Update10/16/2024
Navigate October 2024 Policy Updates 10/01/2024
Navigate Versant Policy Updates October 202410/01/2024
Navigate Optum Process Frequently Asked Questions 09/20/2024
Navigate Home Health Electronic Visit Verification Requirements09/16/2024
Navigate Policy Updates September 202409/01/2024
Navigate Pharmacy Policy Updates September 202409/01/2024
Navigate Save the Date: Hope Dealer Training08/08/2024
Navigate Policy Updates August 202408/01/2024
Navigate Policy Updates July 202407/01/2024
Navigate Provider Satisfaction Survey06/13/2024
Navigate Prior Authorization Update06/12/2024
Navigate Policy Updates June 202406/01/2024
Navigate Visit the CareSource Health Equity Webpage for Resources and Trainings!05/16/2024
Navigate General Requirements for Initial PRTF Authorization Requests05/10/2024
Navigate NIA/Evolent Policy Updates (Q2 2024) - May 202405/01/2024
Navigate Policy Updates May 202405/01/2024
Navigate Provider Portal Claim Submission Tool Update04/23/2024
Navigate Policy Updates April 202404/01/2024
Navigate Urgent Care Coverage03/25/2024
Navigate It’s Patient Experience Survey Season!03/08/2024
Navigate Change Healthcare Cybersecurity Incident03/04/2024
Navigate Policy Updates March 202403/01/2024
Navigate Pharmacy Policy Updates March 202403/01/2024
Navigate Quarter 1 Provider Satisfaction Survey02/12/2024
Navigate Service Determination Timely Filing Requirement02/07/2024
Navigate Pharmacy Policy Updates February 202402/01/2024
Navigate Group Therapy Rate Reductions02/01/2024
Navigate CES Waiver and CSSP Providers01/09/2024
Navigate ADDT Medicare Primary COB01/08/2024
Navigate Policy Updates January 202401/01/2024