Make a Payment
If you have a monthly payment for your health plan, paying your bill on time is important.
Premium is Due by the 25th of Each Month Prior to Coverage
You need to pay before the month of coverage begins. For example, payment for June coverage is due on May 25.
Options for Making a Payment
All payment options are available to all members, no matter how you purchased your health plan.
Electronic Payment
The Pay My Premium Portal is the easy way to make a one-time or recurring premium payment online. Sign up to pay using your credit card, bank card, or checking account. Setting up recurring payments helps make sure your premium is received on the 25th of each month. Please note, you will need to give your date of birth and last four digits of your social security number to sign up for online payments.
Watch our video about making a one-time payment.
Check Payment By Mail
CareSource WI
P.O. Box 632466
Cincinnati, OH 45263-2466
Instructions
Mail a personal or cashier’s check or money order, made payable to CareSource, with the remittance stub from the bottom of your invoice to the address listed above. Do not include claims or correspondence with your payment. Doing so will delay payment processing.
On your remittance stub – Only write the amount paid.
On your check or money order – Write your 9-digit member ID number.
- This will make sure your payment is applied to your account.
- Do not write “Paid in full” on the check. Doing so will cause a delay.
Self-Service Pay By Phone
Call 1-877-514-2442 (TTY: 711)
Pay your premium by phone using our self-service interactive voice response system. It’s available 24/7. You may pay using your credit card, bank card, or checking account. Paying by phone is for one-time payments only. Recurring payments cannot be set up.